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Refund Policy – Hosting Any Where
At HostingAnywhere, customer satisfaction is our priority. We strive to deliver high-performance services, but if you’re not fully satisfied, you may be eligible for a refund depending on the service and the time of cancellation.
1. General Refund Terms
Approved refunds will be credited to the original payment account within 30 business days.
Refund requests must be submitted through your client area or via our support team.
Renewal payments, domain registrations, and third-party services are non-refundable.
2. Web Hosting & VPS Hosting
You are eligible for a full refund within 30 days of your first purchase of:
Shared Hosting plans
Business Email Hosting
VPS Hosting plans
Note: Renewal payments are not refundable. Upgrades or add-ons to plans may be eligible based on case-by-case review.
3. Domain Name Registration
Domain registrations and transfers are non-refundable, due to registrar policies.
However:
If a domain name is not registered successfully, we will issue a full refund.
Domain privacy or protection add-ons are also non-refundable.
4. Business Email Services
Business email hosting plans are eligible for a 30-day money-back guarantee, only for first-time purchases. Renewals and additional mailboxes are not refundable.
5. Conditions for Refunds
Refunds will not be issued if:
You violate our Terms of Service
You request a refund after 30 days
Services were terminated due to abuse, fraud, or spam
All refunds are issued back to the original payment method.
6. How to Request a Refund
Login to your HostingAnywhere dashboard
Navigate to “Support” → “Chat”
Choose “Billing” as the category and explain your request
Our team will review and respond within 3 business days.
Need Help?
If you have any questions regarding our refund process, please reach out to [email protected].
